People Management with DISC

September 22nd, 2015 by Patricia Jehle Leave a reply »

GOT CONFLICT? GOT QUESTIONS? PEOPLE ISSUES?

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Trying to figure out how to work with that other person in the room?

Trying to figure out how to sell your idea or product to that person across the table?

Knowing your team, knowing your client, knowing yourself is key for your job.

Knowing how you and the other person ticks can really help reduce conflict, as well.

 

DISC

One of the ways we can learn about ourselves – and others – regarding work and team-work is to look at psychometric tests. DISC is one of those tests. It is not a typical personality test, like the Meyers-Briggs Inventory, but instead a way of looking at how one behaves at work. “DISC is a tool to get to know oneself, others and behavior in interpersonal situations better. The best use of DISC is to learn more about yourself, others and how to deal in situations where interpersonal relationships are involved. Some more specific versions of the DISC assessment will help understand how one person would be likely to react in specific team, management or leadership situations, given her or his DISC style”.[1]

 

The four basic types are: D= dominance, I= influence, S= steadiness and C= compliance.

 

Ds are driven, straight-to-the-point, fast, impatient, honest to a fault, anting the bottom-line.

 

Is are usually outgoing, friendly, energetic, emotional and the life of the party.

 

Ss not only are steady and dependable, but they nurture. They like to serve and please others.

 

Cs are perfectionists and expect everyone to follow the rules. They crave order and prefer to do things right and well rather than quickly and perhaps make mistakes.

 

Tests like this can help you to treat people in a way that makes them more receptive to your ideas and products, when you can “guess” the other person’s type. You can use DISC to develop influential networking relationships, according to Michael Maher in The Seven Levels of Communication. One of the poems in his book is regarding using the DISC to build trust:

 

SELL like everyone is a D

SMILE like everyone is an I

CARE like everyone is an S

PREPARE like everyone is a C

 

I would suggest the above poem as a general rule of thumb at work, as we are always selling our ideas, always dealing with bosses, co-workers, and employees.

 

So, the question to figure out yourself is, “How would your best friend describe you- 1) straight-to-the-point 2) social and outgoing 3) steady and dependable or 4) cautious and perfectly accurate?” You can only choose one. Have fun and tell me how it goes!

[1] https://en.wikipedia.org/wiki/DISC_assessment

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