Archive for the ‘Goals’ category


February 20th, 2018

Wow!  They started with a bang, those nineteen-year-olds, setting up their office in an empty “office space” that had no frills, none at all.  They begged and borrowed desks, chairs, a flip chart from family, and got started.  Boom!

When you’re in the flow, you feel like you can do anything

Yesterday they were in a flow, so much so that they stayed at their new office all night.  The five young men are starting their own business, and what they lack in experience they more than make up for in passion, energy, and creativity.

And I get to coach them, what an honor.  I am passionate because they are so passionate.

Bending over backwards to get things done can be difficult, but when you are passionate, it may work out great

They already have a few jobs, and contracts and they have hopes of making money next year.  I haven’t met with them as their startup coach yet, but it seems like they are on their way to success, and that is great!

Over to you

What about you?  What’s getting you excited about your life?  Your work?

You need a passionate why

Where’s your passion?  What do you always have energy for?

Or, where do you always get hung up?  What irritates you?  What can you do about it, or what can someone else do to help you with it?

A wise man once wrote that there is a time for everything– in Switzerland this is the time to go skiing, at least for some.  For these men, it’s time to start a business. This can also be a time for you to reflect on what’s happened so far in 2018, to reflect, refocus and redirect, and then move.  Maybe you’ve lost your passion.  Maybe you are stuck.  Or maybe you are doing a good thing, but not the right thing.

Time to reflect, refocus, redirect and move on your goals


Reflect:  What’s been accomplished, so far.  What still needs to be done?  What am I feeling about this?  What do I need to do to become more efficient?  The questions are myriad.  I love this stage.  I get to do this at my first meeting with this new company.

Refocus and Redirect:  If you are not going in the right direction, or if you are focusing too much on one thing to the detriment of the best thing, it’s time to redirect and refocus.  Make a plan to get your priorities in your activities.

Finally, move.  When you have a plan, whether it be for the week, month, quarter or year, you have to move on that plan.  Sometimes it is easy, because you are so passionate and have the energy of a nineteen-year-old.  But sometimes you are scared, or tired, or burnt out.  What then?

Weeeell, then maybe the reflection time needs a different lens, maybe a different viewpoint would be needed.  Maybe help would be in order.  But for today, I want to stick with the passion and the energy that I gain vicariously from those young men.  It’s catchy!

Have a week full of passion and energy!

Patricia Jehle   



2018 Word for the Year

January 16th, 2018

Good team and other relationships are key for success

What’s your word for 2018?

I usually choose a word like hope or presence for the year to remind me what’s important and to keep me on track. Do you do that?

My word for 2018 is RELATIONSHIP

This is a word I can apply to all my life: work, family, church, friends, and “free-time,” and when it comes to decision-making, it will be a filter I use to make my choices.

When it comes to family and friends, I will attempt to choose for relationship and not activity. What helps our relationship? What helps others and their relationships? Activity for activitiy’s sake is going be a red flag for me this year. I hope it will be for you, too. The “Why?” question will be asked by me a lot. Why am I doing this? What benefit does it offer others and our relationships?

When it comes to work, I will continue to teach in as relational manner as the system allows. I will continue to work on building good rapport will colleagues and team members. I will be a team member in the best sense. These are my work goals.

In some ways, relational coaching is just a given. But I will continue to make the coaching relationship a must for my business. I will ask myself how I am doing with my client relationships and what can I do better. I will do what I encourage my clients to do: reflect.

As I continue in my further education as a coach and lecturer, I will make relationship as much a goal as possible. This weekend I will be trained to write and teach case studies, and the weekend is a team learning effort so I look forward to learning together with a talented and diverse group. As I look to becoming a supervisor, I also am thrilled to be working with a group of diverse coaches who are moving forward.

Even the books I read and the fun things I do with friends and family I hope to use to enhance relationships this year. I have just bought another Henry Cloud book; this one is Boundaries for Leaders. I am looking forward to this read very much!

Again, what is your word for 2018?

Relationally yours,

Patricia Jehle  

working together gives us better solutions

Icelandic Tradition: BOOKS!

December 26th, 2017

It’s holiday time! What are you reading? What are you learning?

In Iceland everyone gives (and receives) books for Christmas. I have to admit I am quite jealous of this tradition. So, I took matters in hand and (mostly) gave books this year. Most people who know me at all know I love books and I love to read. Do you like reading?

Some books I am reading at the moment

I have a friend who regularly greets her friends with the question, “What are you reading?” This is one of my favorite questions because it assumes that the person is a learner and a reader. I think we should be both. So the second question that goes with the first is “What are you learning?”

That really leads to pre-questions: Why are you reading these books? What are your goals? What books and articles are you reading that lead you to your goals? Also, what courses, lectures, YouTube videos, webinars might you be “attending” to reach your goals?

My reading and goals

One of my biggest goals is always to work on being a better coach and consultant for my clients, so I am reading coaching and supervision books and am in the middle of a finishing a CAS (certificate of advanced studies in coaching). I am also reading “fun books” – a photo will be attached.

What I feel is key for me and my life/work:

It’s all about people and relationship, and of course that is my mantra, anyway. But I love it. We are all trying our best with “what we have”. Emotions are neutral and only show where the individual is “at” at the present moment. Thus anger and sadness are not “bad” per se, but just signs of what is going on inside of you and me- only our reactions to the environment.

The person (my client, or my student) is a whole being: mind, body, conscious and subconscious. I do not have any effect on one part without affecting another. A person is a “system” and all the rules for systems apply.

We are all constantly learning and changing and change is possible for everyone. We learn via modeling: watching and mimicking others to learn new ways of doing things and responding to our circumstances. Thus, we (I) should make sure I am being a positive model for others, my family and friends, my clients, my students…

And smiling (just like reading) is good for the soul: that is also something I remembered this past weekend.

So, what are your goals? What are doing to reach those goals? What are you reading and what are you learning?

Keep on smiling — and should you want to visit my site: –Or join my group on LinkedIn:

Have a great holiday season!

Patricia Jehle  

Reading is a joy for me.

Team Mentoring next year? Try these tips:

December 19th, 2017

Mentoring new team members is a challenge but also can be a great joy.

Mentoring a new team can be a joy, if you follow these tips

So, you have a new team starting in 2018, or at lest a few new team members and they need to get up to speed? Try mentoring!

Here are some benefits to mentoring:

  • The team members get new training in skills and learn the ropes
  • There is someone to ask for help and to be accountable to
  • The gain new insights and are allowed to try out new ways of doing things
  • If more than one person is doing this, the group can learn not only from their own, but from each others’ mistakes, and each others’ learning points

Mentors do these things:

  • Initiate and develop the relationship(s)
  • Guide, counsel and develop the mentee(s)
  • Model good business acumen, emotional intelligence, executive presence and so on
  • Motivate, inspire and teach

How does team mentoring work? Well, it takes time, planning and emotional energy:

Be ready

You need to plan ahead and know what the year (or even two) is going to generally look like regarding the mentoring process.

Communication, especially vision, goals and strategies

Make sure you know the vision and strategy for your organization and team so you can clearly communicate it to your mentees. You need to communicate this often, as it should become second nature to your people.

Provide training for the individuals and the team

Of course you need to provide training to develop the skills your team members need. You can do this in a variety of ways: at weekly meetings, in one-to-one meetings, via training days, or even on retreats. It is up to you to develop the program, unless you want to outsource that, or part of it, to someone else. This may be good for you to do, as you are not usually good at everything. I suggest you make at least a six-month plan of where you want to be in six months and how you plan to get there. It would be a little like a teaching plan.

Make them accountable to you in a clear way

Each individual needs to make a kind of learning contract with you of what they and you think they need to be successful in their position and as part of the team. This, of course needs to be individually negotiated with every mentee. With that you can create milestones together and help them so they can find the learning and training they need. You do not need to be the only person training them; the team can help each other, and if there are others around, they can also help. Of course with on-line training opportunities, this is also a way of learning and honing on skills. Of course, the learning goals should be as SMART as possible.

People are the most important asset – in your team and company

Feedback is key

Allow for times of feedback. Make it as positive as you can and make it as reciprocal as possible.

  • Praise in public – people need praise more than anything and when it’s in front of others it’s doubly worthwhile to the recipient
  • Make it timely (if you see it happening, say something about it)
  • Be specific (so the person knows what to – or not to – repeat)
  • If at all possible keep the feedback positive (not sandwiching the bad in the middle of the good)
  • Give the big picture, so they know how the action affects “the whole”

Team building is key

Then you need to focus on the development of the team as a unit, so you will need different kinds of activities to bring them together and start them on their way. These kinds of activities help to get through the Tuckman phases of Forming, Storming, Norming, and Working. This I will address in a moment, and I also want to talk about about team roles and how you need to make sure the ones you feel are important are covered by your team.

Be a good listener

Patience and understanding are key. Please try to put yourself in the mentee’s shoes as much as you can and avoid being judgmental.

Be a good story teller

Besides listening, be a storyteller who uses the stories as learning points, as parables of sorts. People remember and learn from stories.

Like Coaching, the Relationship is KEY

When all else fails, try and keep the relationship. You won’t regret it! You can always go back and change strategies, but changing team members is usually not a good idea, so keep the relationship and when needed, readjust and change the way you mentor.

You will do well when you take not of these tips and I am looking forward to how it goes with you- keep in touch!

Patricia Jehle




One life: many careers?

November 28th, 2017

More than one career? How do you deal with it?

Are you a slash? I am!

A slash is someone who has more than one career, who perhaps, has made a second career out of a hobby or passion. A slash can transition you from one stage in life to another or it can accompany your other career through most of your life.

I am a slash and I have friends and family who are also slashes:

My cousin Mark, for example, is an engineer, project manager and coming up towards retirement. He also, along with his wife, makes soda, mainly rootbeer, in a huge pole barn next to his house. Mark Glewwe of Glewwe Castle Brewery produces black cherry, cream, orange, gingerale, raspberry gingerale, and ginger beer besides the spicy adult-flavored rootbeer. He has been doing this for years and is quite famous among the Minnesota rootbeer and other specialty soda fans. Glewwe Castle Brewery is doing well, so well, in fact, that local beer breweries and bars have begun to order his soft drinks for their customers’ use. What is next? Only he and his wife, Laurel, are in the know. We Swiss relatives are hoping for a “factory” here!

My second cousin, Eleanor Glewwe (niece of Mark’s), is a two-time author of YA science fiction and fantasy, publishing with Penguin/Random House. In her other slash, she is getting a PhD in linguistics at UCLA. Her books, Sparkers and Wildings are quite thought provoking and still fun to read. Eleanor may have other slashes in her future. Her personal website says it all: “I was born in Washington, D.C. and grew up in Maryland and Minnesota. I have a BA in Linguistics and Languages (French and Chinese) from Swarthmore College and have also studied at Université Stendhal, Grenoble III. When not doing linguistics, I write books for children. My hobbies include playing the cello (and, more recently, fiddle), folk dancing, shape note singing, and singing in Datvebis Gundi, the UCLA Georgian chorus.”

My friend Doug Brouwer is a pastor and an author. After a very successful 40-year career in ministry, both in the US and Switzerland, Doug is retiring early to concentrate on his other passion, writing. I was honored to have been in a writers’ group with Doug a few years ago. Besides books, Doug writes a blog, too:

Another friend, Sarah Tesnjak, is a singer, a furniture restorer, and a budding coach. She hopes to also add speaker to her slashes. Sarah has also been an event planner and who knows, maybe she will add this to her list of slashes again one day. Her business is called Simply Transformed.

Another friend, Daniel Gargliardi-Paez, is a surfer on the Swiss National Surfing Team, has his own business finishing/shaping and selling surfboards in Switzerland called Force Line Surfboards, Intl., and is a very successful computer specialist the Apple® Team on Bahnhofstrasse in Zurich.

Hats off to other friends, colleagues and (former and present) clients who have slash careers: Mary Yee, Dilek Cansin, Selime Berk, Olivier Pirlot, Kate Pendergrass Norlander, Holger Hendricks, Brian Sparks, Dina Ioannou, Albert Klein, Jeff and Kristen Kidder, Urs Rey, Melissa Kurtcuoglu, so many others, and especially the supposedly “retired” Dr. Prabhu Guptara.

Now for me: besides being a writer/blogger, I am a business coach/ business communications lecturer and a sometime speaker. I am also a mentor and coach/helper of start-ups and artists and other creatives. What pays? Most of it, because I do what energizes me. Besides teaching here are some of the activities (besides teaching, writing and speaking) that have filled my time recently:

  • General business coaching
  • Executive and management coaching
  • Career and job transition coaching (both at beginning and middle management levels)
  • Life and career choices coaching (for young people, but also for those who are making decisions after about 10-15 years of work)
  • Moving into management coaching
  • Expat coaching (intercultural transition and adjustments)
  • Time management coaching
  • Decision-making coaching
  • Conflicts at work coaching
  • Burnout coaching
  • Coaching people with slash careers
  • Start-up business coaching (both regular and creative businesses)
  • Starting a coaching business coaching and mentoring
  • Assisting friends who are artists and creatives
  • Masterminds (a kind of small group coaching)
  • Life Coaching

So, are you a slash? Maybe I can help you manage some of the and highlight the benefits. Even if we don’t work together at the moment, at least you have a new name for what you are doing: you can say “I have a slash career – one person, multiple jobs.” You are not schizophrenic, you are multifaceted!!! Now you have a name for “what you do”: a slash career. Enjoy the variety!

Patricia Jehle     




Rough Life? Look at the Stars!

November 8th, 2017

So you’ve had a bad day, a bad week, a bad…. And you’ve thought about it long enough: What went wrong, what was my part, what I had no control over. You know what went wrong (or at least mostly). You’ve gone through the grief process long enough. Now what?

Get out of Your Own Way

Take Action

Time to take back your life and the control you have over yourself and your future, Set-backs and failure are a part of live and wallowing is the first step to change. But don’t stay there, or your wallowing in your failure can become (self-)obession! So, look up-

Look at the Stars

A friend of mine told me last weekend that once when she was fired her girlfriend said to her, “You have two choices, burry your head in the sand and go nowhere or look at the stars.” My friend chose to look at the stars and all the uncountable possibilities in her life. She has never regretted her posture, nor has she looked back. Onward and upward! You, too, should look at all your possibilities. Maybe you know that the writer of the song “Jingle Bells” had failed at a lot of things before writing this world famous song. This particular song was sung at me in a refugee camp some three decades ago by little kids who didn’t speak English and had never seen snow. “Jingle Bells” is a testimony to looking up and seeing the stars.

Look at the stars!

Get Creative

Everyone has part of themselves that holds a childlike wonder. Find that part of you and your inner child will help you become more creative with your possibilities because part of creativity is experimentation and play with options, sometimes wildly crazy ones. On Monday I went to the Female Founder Summit in Zürich and one of the speakers talked about how the “outliers”, the “crazy people” are looked for by business angels and venture capitalists, at least some of these types prefer outliers. Those are the people who are in touch with the child within them and are ready to play a bit, to experiment, to do something new. Maybe you need to play games, more. Maybe a walk in the woods paying attention to the changing seasons would be more you. Finally, maybe you want to draw (or doodle) your future as you would like it, and remember to include all aspects of your life.

Know Thyself

Remember to take time to listen to yourself, the stories you tell yourself and check them for accuracy. Often we tell ourselves stories that are partially (or even fully) incorrect. Remember to fact-check those stories with your accomplishments, experience, training, goals, and values. Remember your emotions are 1) neutral and 2) fleeting, so do not make choices mostly on your emotions, although a “gut feeling” is not the same thing, and that you should consider. A good exercise on values clarification might be a good place to begin getting to know yourself better.

I can help you with most of these above activities as a coach, and am happy to walk through your failures with you to help you look at the stars.

I wish you a great time of reflection and star gazing!


Patricia Jehle  

Get out of your own way!

October 24th, 2017

Business not going well? You have all your ducks in a row, but something seems to be stopping you? Is something intangible slowing down your business? Maybe you have inner conflicts with yourself that need addressing so you can start moving forward again.

This past week I read a wonderful book by negotiation expert Professor Dr. William Ury of Harvard Business School called Getting to Yes with Yourself and I found some treasures to help us out of those stuck places in business and in life.

Get out of Your Own Way

Here’s Ury’s 6-Step Model:

  1. Put yourself in your shoes
  2. Develop your inner BATNA
  3. Reframe your picture
  4. Stay in the Zone
  5. Respect them, even if
  6. Give and Receive

What this means, step-by-step:

  • Put yourself in your own shoes means you need to understand your own feelings and needs before you can go anywhere near the business negotiation/ the other person you are dealing with. Ask yourself questions regarding your feelings and your deepest needs.
  • Develop your inner BATNA refers to the famous Fisher/Ury negotiation concept Best Alternative to a Negotiated Agreement- what are you going to do if the deal doesn’t work out? In other words for yourself, take care of the deepest needs you have in this (and every) situation, no matter what happens. You are not a victim, take responsibility for your own needs.
  • Reframe your picture is about how you see the world, and even the universe. See it as working for your and “the” good, and you will not live in the trap of scarcity. Remember, scarcity leads to decisions made out of fear, which is to be avoided. Take decisions from a place of trust and abundance instead.
  • Stay in the Zone refers to being in the present, not focusing on the past or future. It means letting go of the past and its problems and freeing yourself from anxiety about the future. Staying in the zone allows you to succeed. Hanging on to past regrets and hurts or worrying about tomorrow are not going to help in any way, and in fact, they hinder you from moving forward. Avoid all those “should” statements. That show you are either judging yourself or someone else, instead ask yourself, “what is the smallest thing I (or someone else) can do now to make a change?”
  • Respect them even if is about how we treat each person with the respect due every human being. I don’t have to approve of the persons actions or beliefs. I don’t need to like the person. I just need to make a decision to treat the person with respect. I also can try and understand the person by “walking in their shoes” and trying to see the issue from their experiences and background.
  • Give and Receive means that the most successful business people are givers and not takers, and that is according to research (Wharton Business School).

When you understand this concept you are very likely to become unstuck and move forward in business, in negotiation, and in life. There are good questions I as a coach can ask you about each step in Ury’s model to help you along your way to success.

Remember to get to yes with yourself and you are more likely to move forward in business and in life.

Have a successful week!

Patricia Jehle

How we all learn

October 17th, 2017

What are you reading and learning?


Reflective times

Mondays are a day for me to reflect on the past week, especially when the weekend was somehow included and made it a package, not a bookend. Today, this is one of my tasks: reflect on the past week and learn from it.

Part of last week’s story is not totally mine alone. We went on holiday as a family, so part of the week was very communal. Yet I had some “me time”, too. Thus I also read a lot, and am still digesting what I read.

Maybe you should begin your week with some reflection

What do you do to begin your week? Do you look at your calendar and prepare mentally and physically for the days to come? Do you reflect on the previous week, on what you learned and experienced? Do you try and place all these activities, emotions and relationships into an integrated whole? Today I am doing these very things.

Question your assumptions

A rather important part of how I do my reflection is to look at my assumptions and decide if they are limiting me and if they are true. I thank Nancy Kline and her books, “Time to Think” and “More Time to Think” for the following ideas for you to consider.

Time to Think

So, here goes: What am I assuming that is stopping me (or the business) from moving forward? Do I think the assumption is true? What is true and liberating instead? If I knew that the true and liberating assumption is correct, how would I go forward?

Time to Connect

But learning also means I need to connect- connect the dots and connect with others to share what I am learning. Connecting the dots for me is how I respond to what I am learning. What am I going to do about it? Sometimes it takes me a while to come up with an answer to that question.

Time to share with others

We are relational creatures, made for relationship, so sharing what we have learned is part of the learning process. When we share, it solidifies what we now know, and it also causes us to build stronger relationships with each other.

So, reflect and question your assumptions. Then think, connect the dots and share what you have learned with a friend or two. We will all be the better for it.

I wish you a reflective, productive, and very educational rest of your week!

Patricia Jehle

Remember to take time to reflect – and connect.

Suspend Judgment: GREAT Questions

September 26th, 2017

Solutions are found with good questions

Last week I wrote about how suspending judgment can help build relationships between people. What I mean by that is, that when listening to someone, I try and really listen and take note of what and how they say what they say— I try to hear their big picture. This means I try and suspend judgments like, “oh, here he goes again, always complaining…” or “I bet she is not telling the whole story…” and so on. This suspension of judgment allows me to build rapport and trust with my partner in communication.

Every Day We ALL have a Choice, have many choices

We have choices everyday as to how to respond to people and we can choose at any time to be a LEARNER or a JUDGER. When we have an experience/circumstance, we always have thoughts and feelings about it – a response. We can CHOOSE to SUSPEND JUDGMENT or to go the judging route in our response. These ideas are based on the book, Change your Questions, Change your Life by Marilee Adams.


Here are some questions to avoid (because they are judgmental) if you possibly can when talking to some, especially in a conflict situation:

What’s wrong? Whose fault is it (is it mine, yours, or theirs)? What’s wrong with me (or you or them)? How can I prove I’m right (after all, that’s more important than finding out the truth)? How is this (or will this be) a problem? Why is this person so stupid and frustrating? How can I be in control of this situation? Why (even) bother?


Now I want to give some great questions to help along the way, to learn and find a solution:

  • What happened?
  • What do I (we) want? (What am I thinking and feeling?)
  • What are the facts?
  • What’s useful about this?
  • What can I learn?
  • What assumptions am I (are we) making?
  • What are they thinking, feeling and wanting?
  • What am I (and what are they) responsible for?
  • What’s possible?
  • What’s the big picture?
  • What are my choices?
  • What the best choice right now?
  • What works?

With these kinds of questions your thinking will be solution focused and win-win. We make thoughtful choices because we have reflected on the whole situation and not reacted in anger or frustration. This is how to keep communication at work (and at home) open and positive.

Have a great week of work with good questions and open working (and other) relationships.

Patricia Jehle  

Courage after Failure

September 5th, 2017

We all need courage

We all need courage to do the hard things in life and get ahead, but what happens when you lose your courage?

Maybe you had a bad annual review. Maybe you were fired. Perhaps you failed an exam and now see no way forward. Somehow, you failed and all the platitudes about everyone failing and needing to get back in the proverbial saddle just make you want to puke. So, what is to do?

Grieve. Breathe. Envision. Care. Move and PLAN for success.


You need to grieve the failure, because it is a loss of a plan, an unreached goal. Before you can move on, you have got to take some time and grieve. It’s normal and necessary to go through this, but it will take some time to do it well. There has been much written about this process, I am sure you can google it, but here is a good place:


We need to calm down before we can get our courage back. Breathing of any kind, especially breathing exercises, are great for this. You can also distract yourself with positive activities like listening to music or reading a book. Whatever you do, it should be positive for you, body mind and spirit, and not harmful to anyone else. Here is something on breaking up stress: with these breaths, you can realize what you have learned from this failure–and then you should remember to start caring for yourself, too.


Put some self-care into your day and week. Be grateful, take a bath, go for a walk, call a friend, have a tea or coffee. Those are all activities that help me care for myself. What would it be for you? Schedule some of those activities into your week, and then keep scheduling them. Here is something on self-care:

Move and PLAN

One of the laws of physics says that to expend less energy, an object needs to stay in motion, and this goes for us, too. So, except when you are on holiday, keep the ball(s) rolling while you plan your next moves.

PLAN and then move (keep on moving)

To get somewhere, anywhere you want to go, you will need a plan, so while you are still moving, make a new plan with SMART goals and steps that are just as smart. When you have that new plan in place move in the new direction.

Maybe your failure is not so big, and you just need to get up, brush yourself off and move on, but for the bigger failures you will need to grieve, breathe, care, and move and plan. Failure is part of life and it may just lead you to your biggest success.

May your failures be stepping-stones to success! May you find your courage to continue again!

Patricia Jehle