Posts Tagged ‘coping skills’

A Gritty Can-do Attitude

September 3rd, 2018

Are you a quitter?  I bet you aren’t!  But negative assumptions and attitudes can creep into your working life quite easily because negativity is catchy!

When you’re in the flow, you feel like you can do anything

So, have you been thinking any of the following lately:

  • I’m too stressed. Stress is getting me down.
  • There is no way to move forward.
  • I can’t get any new clients, let alone keep the old ones.
  • My products are so-so.
  • I’m so behind (name the company) and so it’s not worth trying to catch up.
  • I can’t do this until I have more (funds, people, etc…)
  • It’s not going to get better until (the economy, my team, or (x) changes.

Of course, there is probably some truth in all of the above, but there are no solutions, when they are put this way.  Your can-do attitudeis lost and negativity sets in like a plague.

You need to change the way you think about these situations- move to a place of self-efficacy; there is always something you can do.  You need a way to feel that you are in control – set some boundaries against helplessness and pessimism.  You don’t want to be a quitter, you want to be one that will find a way!  You can and will find a way!  Research shows that if you believe you will succeed, you will – eventually.

Teams that think of positive ways to deal with problems succeed- the optimists win!

So, first find out what the negative assumption/attitude is (in psychology, you are looking for a cognitive distortion) – write it down. Then examine the evidence to see if it is false, partially true or really totally true (very unlikely, as it may be).  Give yourself the benefit of the doubt when doing this and do not judge yourself too harshly.

Then put the statement into “can-do” language:

  • I’m very stressed and this is hard, but there will be a way through it, when I find it.First, though, I will treat myself to (your favorite nice reward is inserted here) because I have done so well, so far.  Then my plan will be….
  • There seems no way forward, but I’m sure if I sleep on it and ask for help from (mentor or boss or…), there will be a way, somehow.
  • I haven’t been able to get any clients for a while, and some of the present clients show signs of leaving. What are the reasons for this, and how can I change my products or sales to better reach the market and keep people on board?
  • My product is not so-so, but just not as cool sounding as x,so I have to change my product so it is better and at the moment I have to communicate my awesome value proposition to my clients and to the public.
  • I’m behind the competition, so I need to catch up and even surpass them as soon as possible by…
  • Let’s look at how to get (funds, people, etc) by this date so we can go forward as soon as possible; in the meantime, let’s…
  • Even though it’s not an optimal situation, how can I go forward with what I have?

Creativity is a great way of overcoming pessimism

I’m sure you get the point. Work on your thoughts and assumptions, and change them to workable positive assumptions that move you one step forward- not fake a happy-clappy, but gritty can-do attitude.

What’s your next positive assumption – and with that the next smallest step forward?

Have a very successful week!

Patricia Jehle patricia@jehle-coaching.comwww.jehle-coaching.com

Assumptions, true, maybe true, or false?

August 23rd, 2018

We have assumptions about reality

What are you assuming and is it true???

Late in June I wrote a blog on how we believe things that are not true… http://www.jehle-coachingexpat.com/2018/06/26/what-story-are-you-telling/#comment-17912those beliefs are assumptions.

Assumptions that are not true hold us backand often crippleus.  So, what assumptions might these be and how do we change them?  Some of the assumptions may be true (possible), some are probably false (either about yourself or about life, in general).

Here are some assumptions- do you believe any?

Possibly true                                       False (about self)                   False (about life)

Someone else is better at x               I’m stupid                                I must not fail

It will be difficult                                 I can’t handle it                       It’s not possible

I may cry                                              I can’t lead (or x)                     People in power x

 

Let’s look at these assumptions one at a time and see how they are true – or not.

First, someone is better at x.

That’s most likely true, as there is almost always someone better (or worse) than we are at doing something.  So, then the question would be, “So, What?  What’s important about this and how does it affect the issue at hand?” Is this truth worth you stopping?  Most likely, not.  Instead find the reason you are doing x and evaluate its outcome; then find a way through it and keep going.  This little thought process of questioning can work for the other two possibly true assumptions, too.

But how can you tellif it’s true (that’s often obvious, with physical proof, like this: at the moment there is a drought in most of Switzerland.  And how mightit be a possibly true fact?  Then the answer could be yes or no and often has “negative” connotations for you—something that may stop you from making a correct decision.

What about the false-self-truths?

“I am stupid”

How do I know for sure is not true?  Well, the easy answer is, I can’t know for sure.  But I personally choose to believe that we allare 1) good, well-made humans 2) capable of growth and learning and 3) are trying our best.  I choose to think and believe positively about my fellow human beings.  And, usually my assumptions about you are true. Thus, you are not stupid, with help and learning you can handle it and maybe you can learn to lead (it’s a skill, not a character trait).  Coaching helps a lot with these kinds of false assumptions.

What about false-life-assumptions?

According to Nancy Kline in her book, “Time to Think”, she calls these bedrock assumptions- the assumptions you choose to base your life on.  And they may be very false.  Let’s looks at these:

I must not fail-  this is false!  The truth: we learn best from failing.

It’s not possible– this can be a bedrock assumption if you say this a lot (or all) of the time.  If you do, be careful!  If you say it once in a blue moon, then it may be true.  But, as most problems have solutions, these assumptions are most likely false.  You just have to find a way.

People in power think best– false!  Who says so? How can it be proven?  Is this a way of your (or my) giving up responsibility for the issue?  Are there exceptions to this (of course there are!!!)

So, here are some questions for you to consider:

-What are you assuming that is stopping you from doing what you want?  If that assumption is possibly true, then ask:

-If you knew the oppositewould happen, what would that look like? (This is your answer, so it may not be these, but I’ll give it a try: someone else better at x-  so the opposite is: I am an expert at x; it will be difficult- the opposite is: it will be a piece of cake, done in a jiffy; I may cry- the opposite is: I may smile).  Say it aloud, that opposite.

-So then, if you knew you were an expert at x(it’s easily done, you might smile), how would you feel when they asked you to do x?

And what more would you do?

Here are the steps, again:

  • Figure out what kind of assumption it is
  • Look for false assumptions, especially ones that affect your belief system
  • Find the opposite (this is your true answer, and it can be varied, depending on you alone) to the false assumption
  • Ask the what ifquestion: If you knew + your opposite + situation- eg:
    • “you are extremely capable at leading”, how would you feel about leading the project?
  • Ask the question twice or three times to let the answers sink in and to look for further answers

Here are some good questions to ask at the “if you knew” step:

  • If you knew that you colleague respects you, what would you do?
  • If you knew that people from your background think brilliantly, what would you do?
  • If you knew that you can come up with ideas better than the boss, what would you do?
  • If you knew that s/he isn’t judging you, what would you do?
  • And: What would you say, next?  What else would you do?

So, before you get all upset about a situation, thinkabout you assumptions- if they are true, or not.  Then after that, take a positive truthand move from there:  truth-belief-act-feel.  But for now, just work on your assumptions.

Have a great time thinking well.

 

Patricia Jehle

patricia@jehle-coaching.com

www.jehle-coaching.com

Are you just getting back in the saddle again?

August 14th, 2018

Time to get away – and reflect

I have just had a long holiday.  It’s been great, but at least for me, returning to the job can sometimes be difficult. Returning to work can be emotionally and even physically difficult, especially if you have really had a mental break from your every-day schedule, as I have had.  It can feel like you are a deep-sea diver coming to the surface again, facing a foreign world from where you have recently been.  Resurfacing and getting back in the saddle, to mix some metaphors, are tough.

This was the case for me- I was far away, mentally, emotionally and physically from all my work.  Then I came back to a few important deadlines, to a lot of emails, and a messy desk.  I had to resurface fast.  I got back in the saddle and started moving forward.  Here are some things I tried to do to make the re-adjustment smooth; maybe you can do them too!

 

Toss your ideas to the wind and see what happens!

Start on a Wednesday, or even Thursday- or do a “fun” thing first

Make your first work-week lighter by only working a few days, or perhaps schedule something “fun” first, such as a training day, or a team building day where you have no choice but to ignore your email list. This time I only focused on the deadlines.

Alternatively, check the email list immediately when you return (at home – and be brutalwith your triage, no replies, just deletes – reply in the office).  My entrepreneurial niece triaged 1,300 emails after a three-week vacation ended yesterday.  Hats off to her!

Start slowly, with loweredexpectations

Do not plan a really long first day or two, but slowly set and get into your list of “to-dos”; don’t expect to get finished with your list, but try to focus on one or twokey goals for the first few days.  Remember to reacquaint yourself with the team, the space, and the food, too. Perhaps you have a small souvenir you want to put on your desk to remind you of the great time you have just had. Mine is a ceramic teacup ornament a friend gave me at TeenStreet.

Revisit your vacation memories

Speaking of souvenirs, maybe you want to review your photos, or try and make that green curry you learned to make in Thai cooking class.  As a family, we always bring back food and enjoy them later on.  We make a meal to re-live our holiday experience in our own home and will anchor it in our memories.  Alternatively, listen to the music you listened to while on holiday, as you work, if allowed, or as you cook and clean up and do your holiday laundry.

 

Explore to a new place.

Have -or make- future plans, have something to look forward to, holiday plans or otherwise

Not only are we attending a couple of fun activities at the end of the month, but we also are planning a fall trip somewhere.  So, although we will be working, we have very positive activities to look forward to.  This helps when work gets tough, which of course happens regularly:  we can look ahead to the next enjoyable activities that break the work stress.  These plans help make the days pass with positive thoughts.

May your holiday resurfacing be successful and the next holidays be planned soon!

Patricia Jehle             www.jehle-coaching.compatricia@jehle-coaching.com

R&R Time

July 24th, 2018

Got time for holidays?  Then take a vacation!

Time to get away – and reflect

Don’t skip your summer vacation, if at all possible!

Although our family is taking less vacation than our normal 3-4 week time away from home in July and August, we will still have some holidays.  How about you?

The temptation is to keep on working

Many of us, including myself, are tempted to skip summer holidays, or, at least check out work emails daily while at the beach or in the hotel.  After all, nobody wants 1,000 emails to go back to work to.  But psychologist have found it vital for our health and well-being if we can completely shut down for a while, even if it’s a 48-hour break from emails, and a change of pace and scenery.  August is coming up and then September.  Have you planned your vacation?  Taken it already? Decided to skip it this summer?

Here’s an idea:  Promise yourself and your partner: once a day email checks, 30 minutes maximum- with a goal of 15 minutes.

Your physical and mental health depend on R&R- that means JOB performance, baby!

Studies have shown that we need to take time away from the daily schedule of work faor our health, whatever that place activity and might be.  It is the “other” that causes restoration and growth.  For example, new places make new mental neuron synapses grow and rest the overused “pathways” of much used tracks of thinking in our brains.

Not only that, but stress levels are reduced and therefore, productivity increases with a break in work.  Employers should be sending their team members away more often just for better productivity—and for better creativity.  The employees return to work relaxed and healthier, ready for more challenges to be overcome.  Your job performance gets better after holidays.

Have some fun on your vacation

Your need to relax or you might find it difficult to relax later on

It has been shown that, depending on your actual stress level at any point in time, it will take more or less time to unwind and really relax.  If you go for too long, it becomes increasingly difficult to wind down. Eventually, you might be unable to “remember how to relax”, and may be in danger of burnout.  Therefore, even long weekends with no emails are recommended to keep you “in practice”.

Your family matters, and spending time with family builds the relationship. Relationships are key.

Finally, it is important to remember that the reason you are working is less important than your relationship with your loved ones. Take some time off to build your relationships with them, doing things you all feel are enjoyable and relaxing. Create positive  memories. For my family the place and activity is usually rock hunting in the Ticino; for another family or couple it would be another place and pastime.  But it is the time spent together in the end that matters, because those are our key relationships.

Just do it.

So, take that time off; limit the amount of time on work-related activities such as emails; do things with those people you love; and mostly, have fun this summer!  There is only one Summer of 2018, after all.  Enjoy!

Note:  I am taking a few weeks off my blog, as most people are on holiday and I will be, too. See you mid-August! You can still reach me via email at patricia@jehle-coaching.com, but I will only be checking my mail 2-3 times per week.  Enjoy your summer holidays!

Patricia Jehle

patricia@jehle-coaching.com           www.jehle-coaching.com

 

From Perfectionism to Success

July 18th, 2018

Beauty is mostly imperfection

A few weeks ago, I went to a meeting where some local women professionals discussed perfectionism and how it affects our lives at work and at home.  Some of us were affected at work, others at home, some both.  Some of us also had perfectionist partners and we talked about how that hurt our relationships and our family life.

It was a great evening of sharing, mostly because we didn’t stop at the negative, but looked for solutions.

Here were some of the solutions we came up with:

  • Set priorities and stick to them, when I’m going “off track”, remind myself of them
  • Ask myself, “What is good enough?”
  • Ask myself, “Who am I trying to please”- because I can only please myself, in reality
  • Remember I am the master of my heart
  • Give myself a pat on the back when I succeed
  • Watch my (negative) self-talk
  • Write it down, be concrete about what I am thinking and feeling
  • Give myself space
    • To be creative
    • To meditate and be mindful
    • To take care of myself to walk my dog

Perfectionism is crippling and no way to live your life or to work, and it’s rampant  

There are many consequences of perfectionism, and it’s almost all negative.  What perfectionism does that’s crippling:

  • You are never good enough, there’s a driveto always be better
  • Others are also never good enough, so relationships are hurt
  • You become anxiousor worrya lot, even having depressionand other psychological problems
  • You overthinkeverything
  • You become indecisive and inactive (you are paralyzed)
  • You avoid new challenges and opportunities for growth
  • You set unrealistic expectationson yourself and all the things you must do well
  • You miss out on the good things in life for all the focus on the bad
  • Your performance is negatively impacted

But we can (and do) change, so this can be fixed.  We can become people who are happier and healthier- and more productive.  What to do that can help change all that:*

  • Embrace yourselfas good enough, as good, as a unique human, worthy of a good life
  • Acknowledge that your perfectionism is hurting you (notice how)
  • Practice self-care and love on yourself as good, and doing it “good enoug, ” too
  • Write down a list of “What bad things will happen when I stop being a perfectionist”
  • Acknowledge that you can change
  • Acknowledge that you want to change
  • Expect that you will make mistakes (we are all human, and learning is made from mistakes)
  • Find ways to base your self-esteem on the internal (who I really am), not the external (performance)
  • Find your first smallest next step (and take it)
  • Set realistic goals
  • Watch out for the work shouldand change it to mayor want to
  • Celebrate and learn from success
  • Forgive yourself and learn from your failures
  • Forgive others their mistakes, too (and help them learn from them)
  • Learn to know the boundaries of your “circle of control” – you can’t control everything!
  • Set up criteria for decisions and stick to them (eg- 5 criteria, and a 4 is ok fr you to do)
  • Get realistic feedback from a trusted person or set of people
  • Watch for perfectionist messages coming towards you from other people, and reject them (let go of old past ones, but could be for therapy)
  • Intentionally make small mistakes (ones that don’t really matter) – to practice how it feels to be imperfect
  • Stop over-thinking with strategies:
    • Seethe overthinking
    • List what you overthink about
    • Note your biased memory – biased towards negative
    • Work on reducing self-criticism, and on adding more self-praise
    • When you are anxious, note if you are self-critical and change it
    • Distract yourself with self-care and other positive activities

*Most of these things are best done with a coach or therapist, as it’s very easy to return to our set ways.  It will take timeand we need to forgive ourselves before we start for the three steps forward, two steps back kind of growth and change it will be.  There will be failure, and incremental progress.  Also, there are some really great books about this, but again, I recommend doing this with someone else walking with you.  It works best.

Get out of Your Own Way and make sure your expectations are realistic

Have a very good enough summer!

Patricia Jehle

patricia@jehle-coaching.com            www.jehle-coaching.com

 

Practice Swinging- between states, that is.

July 4th, 2018

So, you want to succeed at something difficult this week?

Learn to and practice your swinging

Find your “happy place” and from that place deal with your problem.  You need to swing.  Research says you should swing between the positive and the negative to succeed.

This baby is in a happy space

This activity is much more than positive thinking or even visualization.  It’s the change of state between positive and negative, it’s practicing it until you are very good at it.  It’s a swing.  You’ve got to learn how to swing back and forth.  Positive to negative and back again – and again.

So, take presentations, for example.

I’m teaching a four-hour course on presenting on Friday and one of our exercises will be just this: the swing.

Here’s how it goes:  you visualize yourself, giving a powerful presentation.  You sand like it, you move like it and you feel yourself breathing calmly, smiling.

And, whoops!  You’ve gotten lost in the middle of the presentation. What to do?  Come from that “happy place” and breathe, remember your one main point, find yourself, breathe, and start from there.  Nobody’s perfect, after all.  And the more you practice the less you will get caught losing your place. As a friend said yesterday, practice prevents slide presentation karaoke (just reading what’s on the slides), and all those “ahs” and “ums”.

Or take a music recital

My son had his first piano recital a few weeks ago.  Practice does help to make perfect, but that swing from anxiety to visualization of the perfect performance, to reality of making a mistake or two in the concert, to swinging back to the happy place and moving on is the key to successfully finishing the piece, especially if you have never played in front of anyone before.

Or maybe you’ve been the recipient of hard news and difficult facts lately.

I have.  I have friends and family who are very ill, maybe you do, too.  And then I went to a museum last week where the exhibit was stolen art, stolen from Jewish families in WWII.  The stories behind the art are very difficultVery tragic.  The recent stories of opportunism regarding children and adults held in the US in prisons run by private companies (earning money off of tragedy) makes me sick.  So, then I move back to my happy place, walking the dog, reading books (and believe me, I am reading a few), and visiting with friends. Work also helps and energies me, whether it’s teaching, coaching or something else.

Get on the swing and try

So, practice your swing and you will become resilient and more successful.  Interested in more, just give me a shout!

Have a great week getting on the swing and practicing your swing,

Patricia Jehle

www.jehle-coaching.com      patricia@jehle-coaching.com

I see you – being seen

June 19th, 2018

We all have a need to be seen.  To be seen is to be valued for who we are.  Period.  This kind of positive acceptance is at the core of what we humans are about.  You can see this need shown through (and in) the social media, but also in many other ways.

We all need to be seen

This weekend I experienced being seen as a group:  our village had a party to commemorate a book.  In that book were photos of about 400 people from our small village.  That party was great, the book is even greater!

The party started with a “postenlauf”- a mix of treasure hunt and silly games all in one.  Of course, a neighbor won.  After all, we are all neighbors in my small village.  After the postenlauf awards ceremony, we were treated to an apéro with free snacks and drinks, and then there were speeches and then, finally, the time to go get our free book. Then we stood in line for the photographer to sign it.  While se stood we looked at our books and admired each others’ photos.  They were beautiful.

The book process began more than a year before.  As part of an art and culture project supported by the Swiss insurance company, Mobilar, photographer Ruth Erdt actually moved into our village, Freienwil, and began meeting people and taking their portraits.  She lived with us for about six months, taking part in the village activities, meeting people and taking their photographs.

We all had the opportunity to sign up for one or even more photo sessions.  Many couples and families signed up, but I can imagine that it took quite some courage for my widowed neighbors to sign up for their appointments. They did it, though.  So, in the end, we who participated were all seen in a very poignant way.

Frau Erdt probably asked the same things to each of us:  what’s important for you (hobbies, etc.); where do you enjoy hanging out in your home or in the village; which activities do you enjoy doing at home.  With these questions she built her inner picture of us, as individuals, as households and she really tried to portray them to the world. The product was a beautiful book.

Some people chose not to be in the book.  Schade*. Maybe they felt shy, or maybe they don’t identify with the village that much.  Or maybe they had a myriad of other reasons.  It’s sad they didn’t, though, because somehow the project became bigger than itself: a book of photos.  It has had a unifying effect on us.  We are we, and we are ourselves all at the same time.  The party last Saturday, the sharing of each others’ lives in pictures, the positive vibes when we all said, “Oh! What a great photo!” to our neighbors.  It was amazing!  Saturday’s book launch and party was a cultural and hisorical event, a time marked in our communal life history together.

Because we were valued. Because we were seen.  Because we were all together.

We all need this, coaching helps, art helps, parties can help, too.

What else can help?  How are you being seen?

Patricia Jehle

Jehle Coaching            www.jehle-coaching.com      patricia@jehle-coaching.com

*means sad or too bad

Ps, if you want to see our photos, write me.

What’s your focus?

May 22nd, 2018

An infectious laugh does miracles (pintrest photo)

Joy, Hope and Beauty

My life is quite full and busy with positiveactivities — full of joy hope and beauty.  Focusing on the good can help you through tough times.  What’s your focus?  Here’s what I’ve been contemplating:

A toddler’s belly laugh

Sunday I was eating with a friend of mine at a restaurant and the toddler at the next table was being teased and joked with by her grandpa.  The infectious belly laugh of a delighted toddler should be canned and sent to every world leader.  Maybe we might move towards world peace, at least there would be a lot of happy hearts. Just thinking of this little girl and her laugh makes me smile.

Meetings meetings meetings, but good (some coaching) ones!

May and June are meeting (and coaching meeting) months for me.  I enjoy the change from (mostly) teaching to mostly coaching.  Meetings can be good.

Holidays, short and long

Switzerland celebrates the moveable feasts.  Over Ascension we went camping along Lake Constance and into Germany in a VW bus. What fun!  I was also able to take a week and “go home” to visit family and friends, too.

Blooming Garden!

Going into the garden and enjoying all the colors and blossoms can really change my day. Everything smells so good, too!

Books!

I have been reading, as usual.  I have enjoyed quite a number of books late, but my reading list is as long as ever. Besides still working through Henry Cloud’s Integrity, and Boundaries for Leaders I am reading Tribe of Mentorsby Timothy Ferr– and some novels to keep me entertained…  What are you reading?

Art and Museums

One of my new friends and I have a tradition of attending art museums together. I enjoy the exhibits, and my friend is adept in modern art and can help me enjoy and understand it better.  We will be attending a Picasso exhibit this week, and I am so looking forward to it, and to the piggy-back visit to the Hermann Hesse Museum the same day.

Coffee and meals with family and friends

Finally, I’ve been taking time to spend with family and friends.  It is great to connect with people and to have important discussions with them.  I recently remarked that my view of success has changed to how I am doing with my important relationships.  This has become more and more important to me in the past few years.

What makes your life full and joyful?  What have you been up to?  What are you focusing on?  I wish you a positive week full of joy, hope and beauty!

Patricia Jehle

patricia@jehle-coaching.com

www.jehle-coaching.com

Take off your shoes and pay attention

May 16th, 2018

Time to get away – and reflect

Reflecting

Doing Something for Myself—Enjoying a short break and remembering to take off my shoes at the end of the day and think

Sometimes we have to do something for ourselves, like going to the spa, eating chocolate ice cream, or sitting in the sun.

Self-care is rather individual, unique to each person.  Last weekend I went camping in a VW bus because of the looong Ascension weekend in Switzerland; it was a “we weekend” with my husband and some good “old” friends. I was really tired Sunday night when we returned, but the time, money and energy spent were well- spent on relationships and on fun!

I have my unique set of work and fun passions:  business start-ups and leadership, writing, teaching, meeting with people (“old” friends and gaining new ones) and learning new ideas and concepts.  What are yours?

Now I am taking another short break before a heavy season of correction and meetings, but not in Europe.

What is in it for me:

Friends and family- relationships are key, and we need to care for them. Also, a little “me” time  and downtime is involved, of course.

Taking of my shoes and reflecting on each day:

“Earth’s crammed with heaven,

And every common bush afire with God,

But only he who sees takes off his shoes;

The rest sit round and pluck blackberries.”

Elizabeth Barrett Browning

from Aurora Leigh

Take time to reflect

Each day I try to allow myself the luxury of going “home” and relaxing, taking off my shoes and putting my feet up and reflecting on the day, on the things I’ve heard and seen, and the people I have met, and how all this might all change me and give me new perspectives.  Seeing, as in the poem, brings new perspectives.  I – we all – need to take that time to see.  In the movie I saw on the airplane yesterday (“Lady Bird”), it was said that love and paying attention are basically synonymous.  I can agreed.  Let’s love more.  Let’s pay attention more.  Let’s reflect.

It’s not that I will ever have finished reflecting on my life; in fact, I have much more thinking to do – every day.  But short times in the evenings are a way to begin that process which must continue into the future.

So, what about you?  What are you doing for yourself, to grow, to be encouraged, and when are you going to take off your shoes and reflect on your daily experiences?

Have a great week!

Patricia Jehle

www.jehle-coaching.com

patricia@jehle-coaching.com

 

 

 

 

Resolve your conflicts

April 23rd, 2018

GOT CONFLICT? ASK QUESTIONS!

Got conflict?

Are you trying to figure out how to work with that other (maybe difficult) person in the room?

Knowing your team, knowing your client, knowing yourself is key for your job.

Knowing how you and the other person ticks can really help reduce conflict, as well.

Here are some ideas using the Harvard Negotiation Model to help you resolve the conflict:

  • Relationships First
  • Focus on the WHY
  • Generate(win-win) options

Relationships are key

With that, I mean you need to be able to feel some level of trust with the person.  Also, the conflict issue needs to be separated from the person/personality.

You need to know your – and their WHY

To find a positive solution you must focus on why you want something and why the other person wants something.  By doing this, you take away the feeling that the “pie is only so big” and can find creative ways to solve the problem.  What you are doing is focusing on what both of you need in this instance.

Options galore

When you generate as many options as possible, you will find an amazing solution, especially when all those options are beneficial to both parties.

When you focus on the relationships and trying to reach everyone’s needs, you may find the conflict disappearing.

Try Nonviolent communication, too:

“I see, I observe that…”

“When I see/observe this phenomenon, I feel…”

“I need this to happen because of the situation…”

“Would you please…”

This may help you to communicate the issue better.  But no matter what, start some good communication!

Patricia Jehle             www.jehle-coaching.com     patricia@jehle-coaching.com